ABBEY Language Travel strives for the highest standard of well-being, satisfaction and safety of our students, staff, employees, suppliers, partners, customers and the wider community. Our reputation within the language-learning community has seen our company continue to grow.
ABBEY Language Travel is an approved agency of the prestigious International Association of Language Colleges (IALC). Compliance and proactiveness are the cornerstones of our reputation in designing and executing excellence in language-learning tours.
ABBEY Language Travel is committed to best practice in all areas of our operations.
Legality
ABBEY Language Travel will:
- Abide by the laws of each state
- Recognise internal and external policies
- Ensure the legitimacy of business trade relations
- Maintain transparency between partnerships, employees and consumers
Our business ethics
ABBEY Language Travel is committed to an ethical business model through:
- Ensuring safe and fair trade relations
- Maintaining anti-corruption and anti-bribery conduct
- Continuing respectful and honest relations towards our consumers
- Respecting the autonomy of each individual
Environmental sustainability
ABBEY Language Travel recognises the need to conserve and protect the natural environment for the benefit of the planet and its people. We are committed to ensuring emissions are kept to a minimum through maintaining best and recommended practices in the office and out in the field. See below for our proactive approaches towards environmental sustainability, protection and conservation.
Protecting people
ABBEY Language Travel will make sure:
- Health and safety regulations are followed
- The safety of students and staff is never compromised
- Indigenous communities are respected in every situation
- Inclusion and diversity are supported
Human rights
ABBEY Language Travel will make sure:
- Human rights laws in each country are not violated
- Equal and fair labour rates and duties are safeguarded
- Equality between all parties is paramount
Proactiveness:
Our company is proactive in nature and ensures the protection of human rights, the conservation and preservation of the environment and is enthusiastic in supporting the community through local and state initiatives. In addition, ABBEY Language Travel is a family-friendly business where all team members have the freedom and flexibility to raise a family alongside their company responsibilities.
Environmental sustainability
ABBEY Language Travel is aware and proactive in terms of maintaining low carbon emissions. Head office has invested in solar panels and has an electric car for transportation. Recycling is a must within the office and low plastic consumption is encouraged. Water usage is kept to a minimum and eco-friendly alternatives have replaced toxic chemicals. Public transport is the preferred mode of transport whilst on a tour which significantly decreases our carbon footprint as well as allows students and staff a unique and involved experience with the respective country. In addition, ABBEY Language Travel is an online booking service which reduces wastage of material objects; for example, all student flight and attraction tickets are online E-tickets. 
Donations and aid
ABBEY Language Travel recognises the importance of donations and aid to local communities and state-wide initiatives. ABBEY Language Travel has chosen the Cancer Council as its focus charity and is committed to hosting an annual morning tea which raises funds for cancer patients and research. This year we raised $1,700 in donations for the Cancer Council of which ABBEY Language Travel pledged all donations dollar for dollar.
Student health and wellbeing
ABBEY Language Travel has made a specific effort to maximise student health and wellbeing whilst on tour through regulating pre-ordered meals. For example; as packed meals are common, water is always substituted for soft drinks or sodas, and sugary snacks are substituted with healthy snacks with low sugar content. In addition, all dietary requirements are taken into account and well catered for including vegan, vegetarian and gluten-free students.
Family-friendly business
ABBEY Language Travel is flexible with staff members raising families, as well as recognises the need for holiday and leisure time. This is demonstrated through flexible working hours, regular leave, and maternity and paternity leave. We believe that this flexible and positive work attitude has created dedicated and long-term team members who are committed to our fantastic business.
Volunteering/service
ABBEY Language Travel encourages volunteering and service internally and externally and supports staff members who are currently undertaking these activities. ABBEY Language Travel sponsors events run by volunteer organisations.
Encouraging cultural diversity
ABBEY Language Travel is proactive in respecting and encouraging cultural diversity by supporting local people in the country of travel. Students are encouraged to live-in with provincial families to obtain a deeper and rich understanding of the country, the culture and of the people, they are visiting. Students are encouraged to eat local delicacies, street food and dishes typical to the region which supports local businesses and helps students to understand the culture. In addition, cooking classes are often included which encourage students to take what they have learnt back to their respective countries.
Learning
ABBEY Language Travel is dedicated to the education of young people and is consistently improving its operations. Through surveys and constructive feedback, we are guided by our community and are always developing our services.